Request & Complaint Tracker

If you make more than one or two requests for information to public authorities, the background research and correspondence soon starts to build up.

Keeping track of the dates you send your requests, receive a reply from the authority asking you to clarify your request, or are notified that it is extending the deadline for making a decision on your request, can quickly get complicated.

I’ve created a spreadsheet to help people keep track of their requests, under either the Official Information Act or the Local Government Official Information and Meetings Act. It can also help you keep track of any complaints you might make to the Ombudsman about the public authorities’ responses.

While I’ve incorporated feedback from experienced users of the OIA, this is only the first version of the request and complaint tracking tool. If you encounter any problems, or have suggestions for improvement, please send them to me, using the email address shown in the spreadsheet.

Clicking on the button below will download a zipped folder containing a ‘Read Me’ file and an Excel template file. Please read the ‘Read Me’ file for instructions on getting started.

P.S. If you find this tool helpful, please consider buying me a cup of coffee – link on the right!

Copyright

The template spreadsheet and the Read Me file are my copyright. They are published with a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International licence (CC BY-NC-SA 4.0).

Details of what this means can be found in the ‘Read Me’ file. More details about the licence can be found here: https://creativecommons.org/licenses/by-nc-sa/4.0/ 

Further explanation of what the ‘Non Commercial’ part of the licence means can be found here: https://creativecommons.org/faq/#does-my-use-violate-the-noncommercial-clause-of-the-licenses

Have a comment to make? (NB comments are held in moderation queue until approved)

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.